Privacy Policy
Effective 2.4.2025
Introduction
8 Pathways Holistic Counseling, a DBA of Donna Marie Holistic Counseling and Coaching, LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we use and protect text communication between you and our practice in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services or when you contact us. We do not process sensitive information.
How We Use Your Information
We use your information to provide information to you about our Services, communicate with you.
How We Share Your Information
We do not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee absolute security.
Use of Text Communication
We offer text messaging as a means of communication for information regarding services and non-sensitive inquiries. However, text messaging is not a secure form of communication for transmitting sensitive health information.
Types of Information Shared via Text
We may use text messaging to communicate information about our services
Limitations of Text Communication
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Text messaging should not be used for emergencies or urgent clinical matters.
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We do not provide clinical advice or mental health treatment through text messages.
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Sensitive health information should not be shared via text.
Security and Privacy Risks
While we take precautions to protect your privacy, text messages may not be fully secure. Risks include:
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Messages being accessed by unauthorized individuals if your phone is lost or compromised.
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Information being stored by your phone carrier.
Your Consent
By opting into text communication with our practice, you acknowledge and accept the risks associated with this form of communication. You may opt out of text messaging at any time by notifying us in writing or replying with "STOP" to a message.
Changes to This Policy
We reserve the right to update this policy at any time. Any changes will be posted on our website with the updated effective date.
Questions or Concerns
If you have any questions or concerns regarding this Privacy Policy or wish to update your communication preferences, please contact us.